Welcome everyone. Today we're diving into Iristel's port‐in module, which lets you transfer local and toll‐free numbers onto the Iristel network. Whether you're porting a single line or hundreds of numbers, Espresso DID provides the tools you need. We'll walk through simple and bulk port‐in requests, managing those requests, activating confirmed orders and handling toll‐free numbers.

Our agenda covers five key areas. First we'll learn about Simple LNP Requests using the Add PON form. Next, we'll explore Batch Requests via the Add FILE option. Then we'll look at how to Manage Port‐In Requests, followed by steps to Activate Confirmed Orders. Finally, we'll discuss Toll‐Free Number Port In procedures. By the end you'll know how to handle every aspect of porting numbers with EspressoDID.

Use the Add PON form when porting one or several numbers for the same end customer. Fill in the Reseller Name only if the number is owned by a reseller. Choose the Current Service Type—wireline or wireless—and set a Desired Due Date: at least three business days for wireline requests, twenty‐four hours for wireless and no more than thirty days. The Authorization Date should reflect the date on the customer's Letter of Authorization (LOA), which must be signed within thirty days of submission. Separate comment fields let you pass information to the losing carrier (such as numbers to keep or the BTN) and to Iristel's porting team (for activation windows or routing notes).

Next, provide the Service Address—note that billing addresses are not accepted—along with the Service Details for each number, indicating whether you want to port or cancel that line. In the Routing Details section select a Default Routing Profile that will apply to all numbers on the request; if needed, you can overwrite the default by entering a range of numbers and choosing a different profile. After reviewing your information, click Submit Porting Request to send the order. Each request generates a unique PON identifier beginning with "IRIS" followed by twelve digits, and comment fields only accept alphanumeric characters and basic punctuation.

For bulk orders, select Add FILE. Start by downloading the sample CSV template and follow the guidelines in the red‐cornered comments. Populate the file using the same rules as the Add PON form: provide reseller names, service types, due dates and LOA dates for each entry. Choose a Default Routing Profile for the entire batch, then upload the completed file and click Start Upload. The system will automatically generate PONs for each row in the file.

Once requests are submitted, use the Management tab to search and filter by PON ID, status, due date or creation date. Requests move through several statuses: Pending, Processed, Rejected (Pending Update), Confirmed, Pending Cancellation, Cancelled or Closed. If your PON is rejected, click Edit to open a hidden tab and correct the details based on the email instructions; updates must be made within thirty days or the PON will be automatically cancelled. You can edit Pending or Processed PONs at any time, adjust a confirmed due date at least 24 hours before porting and cancel a request up until 7 AM EST on the due date.

After a PON is confirmed, you can activate the numbers between 8 AM and 4 PM EST, Monday through Friday, within seven calendar days of confirmation. On the due date an Activate button will appear after 8 AM; clicking it finalizes the port. If you need to activate numbers outside of these business hours, contact the LNP team at lnp@iristel.com.

The Toll Free Port-in page has two tabs: Port-In Requests for managing existing orders and New Request for submitting new ones. When creating a new request, pick a due date at least five business days away (and no more than thirty) and upload a Letter of Authorization (LOA) PDF, which is mandatory. You may also upload an invoice PDF. For the Add Type, choose Regular Input—up to ten toll‐free numbers separated by commas—or Bulk CSV File for larger orders, using the sample file as a guide. Requests can be in one of seven statuses: Pending, Processing, Confirmed, Completed, Pending cancellation, Cancelled or Rejected. For help, email lnp@iristel.com.

Thank you for joining on this demo. Here at Iristel we continue to look ways to help improve and provide you with services that will impact your day to day and we look forward to continue to serve you in the future.